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Call Center Help Line Forum TopicMessages

Angry Customers
This is where you can talk about how your call center makes your customers angry


54
Angry customer yells at Dell Sevice Rep.
(By: Leigh from Superior, Iowa)
    Last comment at: Thu Aug 19 15:26:42 2010 (By: Joe from Manila)

YouTube: Angry customer (funny role play exercise)
Thu Aug 12 15:38:15 2010 (By: Leigh from Superior, Iowa)

Better Ideas
This is present your ideas of how your call center can he better management


27
Spinning and Zooming-Creative Photography Ideas and Images with Bryan Peterson
Thu Sep 2 11:30:45 2010 (By: Leigh from Superior, Iowa)

Yahoo! Answers: When Should I Call this Employer?
Mon Aug 16 19:10:41 2010 (By: Laure from Springvale, Georgia)

Customer Service
This is the place to talk about why your customers aren't getting the service they deserve


75
What Equipment makes it possible for customer service to take multiple calls via
(By: Laure from Springvale, Georgia)
    Last comment at: Thu Sep 2 09:21:30 2010 (By: Chin chin)

What is the scope of call centre jobs in UAE? package? is getting a TL or Qualit
Mon Aug 30 00:17:35 2010 (By: Laure from Springvale, Georgia)

Equipment
This is the talk about the equipment in your call center


25
Industrial cleaning equipment - manufacturer: KOKS Special Products
Thu Aug 26 14:46:52 2010 (By: Leigh from Superior, Iowa)

Yahoo! Answers: Would like to open a BPO?
(By: Laure from Springvale, Georgia)
    Last comment at: Sat Aug 21 09:33:14 2010 (By: Chin chin)

Limitations
This is to talk about how your ability to do a good job is limited by management


21
YouTube: Robert McKee's Story Seminar - The Setting
Sat Aug 28 12:11:08 2010 (By: Leigh from Superior, Iowa)

YouTube: Google IPv6 Implementors Conference: Vendor Roadmaps Session & Limitati
Sat Jul 31 10:25:28 2010 (By: Leigh from Superior, Iowa)

Software and Services
Software and Services to help your employees serve customers better


59
Answers: Free CAD Dispatch Software?
(By: Laure from Springvale, Georgia)
    Last comment at: Tue Aug 31 01:21:42 2010 (By: Greg)

Video: ASP.NET Grid - How to Add Custom Filter Values to the Filter Dropdown
Fri Aug 27 20:42:34 2010 (By: Leigh from Superior, Iowa)

Stressed Out Workers
Here is a great place for stressed out call center workers to let off steam


34
Questions: Dealing with profane and abusive callers?
(By: Laure from Springvale, Georgia)
    Last comment at: Thu Aug 26 08:30:43 2010 (By: Marynor)

YouTube: A Tribe Called Quest "Stressed Out" on David Letterman Live
Tue Aug 24 18:31:17 2010 (By: Leigh from Superior, Iowa)

Systems Issues
This is to talk about how the CRM and other systems you use are lacking


19
Video: Fix Realtek Audio Mic Problem - Realtek's Secrete Settings
Tue Aug 31 14:37:33 2010 (By: Leigh from Superior, Iowa)

(GeoVision) Fixing Remote View Issues
Wed Jun 9 19:51:21 2010 (By: Leigh from Superior, Iowa)
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