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Answers: tips how to handle a call center job , please ?
This is where you can talk about how your call center makes your customers angry
This is where you can talk about how your call center makes your customers angry

• Page 1 (Original Post) •

Laure from Springvale, Georgia -

recently i have joined a call center job and i really enjoy it , but sometimes customers are very diffcult to be handled ( angry customers for example or those customers who flirts in you or rvery much rude customers ) i just need some tips how to handle that succesfully

Comment #1 clintfoot from Arizona, Mesa -

"First Tip"

The first tip I can give you: Never take what they say personally. Because if you do, you'll only get frustrated, agitated, and every angry. Not good for your heart :-) Angry and rude customers can get nasty and may call you names, so the secret to keeping your cool and unaffected is to stay detached.

Comment #2 clintfoot from Arizona, Mesa -

"Don't Worry..."

you'll get better at handling customers as time goes by. It gets better with practice. It really does seem very challenging at first, and it may sometimes drive you to the edge. But just hang in there. Time and experience make it easier.
• Page 1 (Original Post) •
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