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How do you handle an angry customer face-to-faceThis forum post is dated 04/13/10. If you feel it is old or outdated, please follow up with a question or comment and someone may be able to update it, or reply with newer information if you have it. - Angry Customers
| How do you handle an angry customer face-to-face The following are 3 ways to handle angry customers, im posting them here because some of you might find it useful:-Walk away if you can before it escalates into jail time for both of you.. A better method is to ASK what the problem is, AND LISTEN to the complaint. Then ask what it is that YOU can do to solve the problem. |
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