| Post: Customer Service is Not a Privilege or a Right Many companies just flat out do not care about customer service. Even if they say that they do, many are not doing what they need to do with their operations and employee training to make that focus a reality.They often view great customer service as a privilege that they deliver when its convenient to them or behooves them. Thats a lousy corporate position to take; customer service is not a privilege; customer service should be delivered if any company wants to stay in business. |
