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'What is it like to use a software customer service ' Software and Services

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What is it like to use a software customer service

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Seth Yields

What is it like to use a software customer service

I have always wondered what is it like to use a hardware or software related customer service. Luckily I am one of those purchasers who have a 100% working programs or merchandise bought so I really have no chance calling them. Can you somewhat share your experiences here? It would really be a great help for me and other consumers to judge the kinds of service a company offers. Thanks.
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